GDPR & Data Requests

Last updated: August 2026

Data Controller

The data controller (Verantwortlicher) responsible for processing your personal data is:

Barkhalla Studios GmbH

Helmholtzstrasse 9

22765 Hamburg

Germany

Email: contact@barkhallastudios.com

Managing Director: Manuel Juan Sánchez Sánchez

If you are located in the European Economic Area (EEA), United Kingdom, or regions with similar privacy laws, you may have rights regarding your personal data.

These rights may include:

• requesting access to your data
• requesting correction of inaccurate data
• requesting deletion of your data
• objecting to certain data processing
• requesting export of your data

What Data We Store

Depending on the game and features used, stored information may include:

• anonymous identifiers
• gameplay progression
• uploaded custom levels
• account-related information
• telemetry events
• crash logs

We aim to minimize collected information wherever possible.

Legal Basis for Processing

We process personal data on the following legal bases under Article 6 GDPR:

• Contract performance (Art. 6(1)(b)): account creation, cloud saves, and other features you actively request
• Legitimate interest (Art. 6(1)(f)): crash logs and telemetry used to maintain, secure, and improve our games
• Consent (Art. 6(1)(a)): any optional feature that explicitly asks for your agreement before collecting data

Where processing relies on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

Cookies & Third-Party Services

This website does not use cookies, analytics, or third-party trackers.

Individual games may use third-party services (for example, platform storefronts, cloud save providers, or crash-reporting tools). Where applicable, this is disclosed in the game-specific privacy policy linked from each game's legal page.

Data Retention

We retain personal data only for as long as necessary for the purposes described above:

• account and gameplay data: for as long as your account remains active, plus a limited period afterward to allow recovery
• crash logs and telemetry: typically retained for up to 12 months for debugging and stability analysis
• data subject to a legal deletion request: removed within the response time stated below, unless a legal obligation requires longer retention

Requesting Data Deletion

To request deletion of your data, contact:

contact@barkhallastudios.com

Please include:

• your account identifier if applicable
• the game title
• enough information to help identify your account safely

Response Time

We aim to respond to privacy-related requests within 30 days where legally required.

Data Security

We use reasonable technical and organizational measures to protect stored data.

However, no online service can guarantee absolute security.

Right to Lodge a Complaint

If you believe our processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or the place of the alleged infringement.

As we are established in Hamburg, Germany, you may also contact our lead supervisory authority directly:

Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit (HmbBfDI)

Ludwig-Erhard-Str. 22, 20459 Hamburg, Germany

https://datenschutz-hamburg.de

Contact

Barkhalla Studios GmbH

Helmholtzstrasse 9, 22765 Hamburg, Germany

contact@barkhallastudios.com